Melissa's Bowtique
3.4/5
, Voir toutes les heures
Détails
Information
Évaluations
Localisation
Localisation
105 Walton St, Port Hope ON L1A 1N4
Information utile

Évaluations et commentaires - Melissa's Bowtique

Écrire un avis
Quelle note donneriez-vous à cette entreprise?
3.4/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
7
0
0
0
5
    relevance:
    Langue:
    KatrinaS259
    Par

    Back in may i ord...

    Back in may i ordered clutches for my bridesmaids fornmy September wedding. In august i drove an hour and a half to pick them up. I asked for ivory and i got white after she tried to tell me how wrong i was i went back through the many messages bavk and forth. Sp she said she would do them again and promised i would have them before my wedding day. The week before the wedding came around and still nothing. Asked her where they were and she said she had not finished them yet and she would send them out two days before the wedding so i should have them the day before which i was not happy with taking that chance so i asked for my money back and she said no she doea not do redunds. Well it is 5 days past my wedding and 6 days ago i was suppose to receive these clutches andstill nothing. She is soo rude and has thee worst customer service skills i have ever seen from a buisness owner

    Vous êtes le proprio? Répondez ou Contactez PJ
    JulieY308
    Par

    horrible customer service

    I ordered a flower girl dress from Melissa's Bowtique in the beginning of February. I was SO excited when the package arrived at the end of March. However, I was severely disappointed when I opened it. The top was completely the wrong style and size and the sash was missing. I messaged Melissa immediately and she said there was a mix up and she has my top and sash with her at the store, I will have it by Thursday. I did not receive the new package until the following Monday and was again disappointed. The shirt was the correct style, but did not match the measurements I had sent and wasn't even white, it was an off-white which looked dirty against the white tutu and would look horrible with the bride's white dress. AND, the sash was still missing. I messaged Melissa again and stated that I was looking for a refund now because I was not confident I would get what I needed in time for the wedding. She immediately stated she does not give refunds and "if I had measured properly, it would fit"...I again explained that the shirt infront of me does not match the measurements given to her...and it wasn't even a white shirt...to which she stated "that's not possible, they were made from the same fabric". I am NOT impressed with how she handled this situation; no professionalism at all and did not even offer to work with me to find a solution that would please us both. I have posted a picture of the two tops...the one on the left is the correct style, but you can see that it looks dirty compared to the first top sent by "mistake" and it will look horrible beside the bride's WHITE dress. Definitely not ever going to order anything from her ever again and I encourage you to never deal with her either.

    Vous êtes le proprio? Répondez ou Contactez PJ

    Me recommanderiez-vous cette entreprise?

    Vos amis connaissent peut-être cette entreprise? Partagez cette page sur Facebook et découvrez ce qu'ils en pensent!

    Catégories

    Annuaire

    Contactez cette entreprise
    Fermer le menu